What happens to the details you send us, written out in full. There is no analytics on this site, no advertising tags, and nothing is passed to anyone who wants to sell you something.
BETTER BUILD DOOEL is responsible for the personal data collected through this site.
Imejl hello@better-build.eu, phone +420 732 712 162.
Still to add: the registered address and the company registration number. A privacy notice has to name them, so fill these in before this page counts as complete.
When you send the contact form we receive your name, phone number, email address and your message. We also record which page you sent it from and which building you were reading about, so whoever answers already knows what you are asking about. We use all of that to reply to you and to put an offer together. In the wording of the GDPR that is Article 6(1)(b), steps taken at your request before a contract.
Stored next to your message are the IP address it arrived from and the identification string your browser sends. Those two are there to catch automated spam and are used for nothing else. The basis for keeping them is our legitimate interest in not drowning in robot submissions, Article 6(1)(f).
If you attach files to a request, we keep the files along with it.
Messages arrive in our own panel, on our own server. The people who can open them are the people in our office who answer them. We do not sell your details, we do not hand them to advertisers, and we do not use them to build a profile of you.
Your message stays in the panel until somebody deletes it. The database is copied once a day and the last thirty copies are kept, so a message you asked us to delete can still sit inside a backup for up to a month before that backup is replaced. Server logs, which contain IP addresses, are deleted after fourteen days.
One cookie, called bb_lang. It remembers which language you picked, it lasts a year, and it does nothing else.
The site also puts a single value in your browser’s session storage, bb-nav, so the menu behaves correctly as you move between pages. It disappears when you close the tab and it never reaches us.
There is no Google Analytics on this site, no Facebook pixel, no advertising tag and no tracking of any kind. That is why nothing has popped up asking you to accept cookies. There is nothing to accept.
Every page here loads two animation libraries, GSAP and Lenis, from jsDelivr, and jQuery from Webflow’s content network. To send those files to you, those services see your IP address. That is unavoidable for anything loaded from another domain.
The configurator loads more: map tiles from OpenFreeMap, address search from Photon (Komoot) and Nominatim (OpenStreetMap), and local climate figures from Open-Meteo, which are what the heat loss for your plot is worked out from. If you never open the configurator, your browser never contacts any of them.
Our fonts and photographs come from our own server, so no font company sees you here.
You can ask for a copy of everything we hold about you, ask us to correct it, ask us to delete it, ask us to stop using it for a while, or object to us using it at all. Write to hello@better-build.eu and you will have an answer within a month.
If you think we have handled your details badly, you can complain to the data protection authority in the country you live in.
Last updated 11 October 2026. If any of the above stops being true, this page and this date change with it.
Modularne kuće sa čeličnom konstrukcijom, građene u hali i isporučene širom srednje Evrope.
